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Why do you need it?

It is very easy to sit back, relax and hope that the IT and telecoms systems you have in place work well and raises no issues. However, thinking about the impact upon your business if something does go wrong, it can be a very costly and stressful experience as you will not be able to continue carrying out everyday tasks in your office, such as placing a purchase order or sending invoices. This should motivate you to have help on hand when needed.